Frequently Asked Questions
The printers are capable of operating within a voltage range of 120-240V. Please note it is not recommended to use the printers outside of the country they were purchased in.
We don't suggest the use of an adaptor or converter as this can cause damage to your machine, as well as void your machine's guarantee.
CHECKOUT & PAYMENTS
For paying with installments you may use a Paypal account if available. Supported countries are: US, Australia, United Kingdom, Germany, Spain, France, Italy.
SHIPPING & DELIVERY
RETURNS & REFUNDS
FREQUENTLY ASKED QUESTIONS
We apologize for any inconvenience caused if Filament is temporarily out of stock. As a Filament member, please note that we do not offer compensation or discounts for out-of-stock items. We continually restock our inventory to minimize stockouts. If an item you're interested in is currently unavailable, please check back periodically or sign up for notifications to be informed when it becomes available again.